Privacy Policy

Governax (“Governax,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information.

1. Information We Collect

Information you provide

• Account information - name, email address, company name, and job title when you register or request early access.
• Communication data - messages, feedback, and correspondence you send to us.
• Governance data - organisational structure, policy configurations, approval workflows, and decision records you create within the platform.

Information collected automatically

• Usage data - pages visited, features used, timestamps, and interaction patterns.
• Device information - browser type, operating system, IP address, and device identifiers.
• Cookies and similar technologies - see our Cookie Policy for details.

2. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Governax platform.
• Process your requests, transactions, and account management.
• Improve, personalise, and develop new features and services.
• Communicate with you about updates, security alerts, and administrative matters.
• Ensure compliance with legal obligations and enforce our terms.
• Analyse usage trends to improve platform performance and reliability.

3. Behavioural Analytics — Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and services and online activity. Additionally, we use this information for site optimisation, fraud and security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service providers - trusted third parties who assist in operating our platform (hosting, analytics, customer support), bound by contractual confidentiality obligations.
• Legal requirements - when required by law, subpoena, or governmental request, or to protect the rights, safety, and property of Governax, our users, or others.
• Business transfers - in connection with a merger, acquisition, or sale of assets, with notice provided to affected users.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Governance data within the decision ledger is retained according to your organisation’s configured retention policies. We will delete or anonymise your data upon request, subject to legal retention obligations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing activities.
• Request data portability.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at [email protected].

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses or equivalent mechanisms, to protect your data in accordance with applicable laws.

9. Children’s Privacy

Governax is not directed at individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Governax
Email: [email protected]