Create your account
Creating a Governax account takes an email address and a password of at least twelve characters, then a six-digit code from your inbox. The whole flow is under a minute, with one step that surprises people.
Signing up with email#
Fill in three fields
The sign-up form asks for your full name, your work email, and a password. There is nothing else to fill in, and no organisation details at this stage. Those come later, in the setup wizard.
Submit
Your account is created immediately, but you are not signed in yet, and you cannot sign in until you confirm your email. This trips people up: if a sign-in attempt fails straight after signing up, an unverified email is almost always the reason, not a mistyped password.
Enter the code from your email
Governax emails a six-digit code with the subject "Verify your Governax email". Entering it both confirms the address and signs you in, which is why you land straight in the product rather than being sent back to the sign-in screen.
Password requirements#
There is deliberately no rule demanding a symbol, a digit and a capital letter. Length does more for password strength than forced variety does, and complexity rules tend to push people toward predictable substitutions. A memorable passphrase of four or five words comfortably beats a twelve-character scramble.
Verifying your email#
The resend button on the code screen enforces a sixty-second wait to keep you inside the server limit. If a code has expired, request a new one rather than retyping the old one.
Signing up with Google, Microsoft or GitHub#
Three social providers are offered. Each button only appears when that provider has been configured for the deployment you are using, so seeing fewer than three is expected rather than a fault.
Social sign-up skips the six-digit code entirely, because the provider has already asserted that you control the address. If you later sign up with a password using the same email address, the two are linked into one account automatically. Linking only happens for identical addresses; a different address always creates a separate account.
Rate limits you can hit#
Exceeding one of these returns a rate-limit error rather than a friendly countdown, so if you see an unfamiliar error message after several rapid attempts, wait a minute before trying again.
What happens next#
Once verified, you land on the setup wizard, which creates your organisation and your first entity. That is covered in Set up your organisation.
- If you were invited to an organisation that already exists, you do not go through the wizard. See Joining an organisation by invitation.
- Forgotten password, or need to set a first one? See Passwords.
One thing to know before you start the wizard: creating an organisation puts your account into review. Read Why a new workspace starts pending so it is not a surprise. The relevant field on your account is approvalStatus, and it flips the moment your first organisation is created.